Privacy Policy

Arcus Infrastructure Partners (“we” or “us”) are committed to protecting and respecting your privacy.  This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be used by us. It also describes the choices available to you regarding our use of your personal data and how you can access and update this information.

Please read the following carefully to understand how we will treat your personal data.

We keep our Privacy Policy under regular review to ensure it is relevant and up to date, and therefore reserve the right to amend it at any time without notice by placing a revised version on our website.  Your continued access to or use of the website will mean that you agree to any changes from time to time.

In these provisions:
Arcus” means Arcus Infrastructure Services LLP and its affiliates from time to time;
Content’ means all pages, screens, information and materials included in or accessible through this Website (including any content available on any email or SMS services);
You”, “your” and “yours” means you, the person(s) accessing this Website and the party on whose behalf you are doing so; and
We”, “us” and “our” means Arcus.

Any information you provide will be controlled by Arcus Infrastructure Services LLP and/or Arcus European Investment Manager LLP (“we”, “us” and “our”). We will ensure that all information that you provide to us is treated in confidence and in accordance with our obligations under the General Data Protection Regulation. We will not disclose such information to any third parties except (a) where required or permitted by law; or (b) where your consent has been received. Your details will not be given to third parties for marketing purposes.


Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


We may collect the following personal data from you:

  • Contact information such as name, email address, mailing address, phone number;
  • Information about your business role, such as job title and company name;
  • Information about your interests in our services and products; and
  •  Details of your visits to this Website and the materials and information that you access. Our website may also collect your device’s unique identifier, such as an IP address.

We may use this information for our legitimate business interests, including to:

  • Send you requested product or service information;
  • To fulfil contractual obligations we may have with you;
  • Respond to queries and customer service requests or concerns;
  • Administer and manage delivery of our services and products to you;
  • To provide you with information by letter, SMS, telephone and/or email on information that you request from us or we feel may be of interest to you, where you have consented to be contacted for such purposes;
  • To conduct checks that help prevent fraud and money laundering;
  • To notify you about changes to our services;
  • Improve our Website and marketing efforts; and
  • Comply with our legal obligations.


We may disclose your personal data to other Arcus affiliates for the purposes stated above. Where we do so we will always use every reasonable effort to ensure your personal data is safeguarded to the same standards to which we are subject to. We may also disclose your personal data to agents and service providers (within and outside the European Economic Area) of Arcus for such purposes, or if we or any affiliates are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply these terms and conditions or other agreements that may be in place with you, or to protect the rights of Arcus or its clients.  We do not sell your personal data to third parties for them to market their services to you.

Your personal data may also be shared with:

  • Fund and managed accounts associates: the fund and managed accounts parties may share your personal data with associates, related parties and members of their group. This is to manage our relationship with you;
  • Fund and managed account managers, depositaries, administrators and investment advisors: to enable us to deliver the services you require, support and administer investment related activities and comply with applicable laws and regulations;
  • Tax authorities: to comply with applicable laws and regulations, where we are required to by EEA tax authorities (who, in turn, may share your personal data with foreign tax authorities) and where required by foreign tax authorities, including outside of the EEA; and
  • Service providers: to deliver the services you require and to comply with applicable legal and regulatory requirements.

In exceptional circumstances we will share your personal data with competent regulatory, prosecuting and other governmental agencies or litigation counterparties, in any country or territory and organisations and agencies when we are required to do so by law.


By using the Website, you consent to us using your personal data in accordance with this policy and you confirm that all data provided by you is accurate.


You have the following rights:

  • Ask whether Arcus processes your personal data;
  • To object to direct marketing and in certain circumstances to have the data rectified or blocked;
  • If your personal data changes, or if you no longer desire our services, you may ask to have your personal data corrected, amended, removed or deleted;
  • To request us to correct any inaccurate personal data that is held;
  • To withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Please contact us by email at if you wish to progress any of your rights as detailed above. This email address is being protected from spambots. You need JavaScript enabled to view it. We will respond to your request within 30 days.


We work with third parties to research certain usage and activities on our Website on our behalf. No personal information about you is shared, however in the course of conducting this research these third parties may place a unique ‘cookie’ on your browser.


A “cookie” is a bite-sized piece of data that is stored on your computer’s hard drive. They are used by nearly all websites and do not harm your system.

We use them to track your activity to help ensure you get the smoothest possible experience when visiting our website but the information does not usually identify you directly. We can use the information from cookies to ensure we present you with options tailored to your preferences on your next visit. We can also use cookies to analyse traffic and for advertising purposes.

These also include social media plug-ins which enable you to share our website content via your social media account(s) or easily share information with others.  We have a presence on YouTube, LinkedIn and Twitter, and if you click on any of these icons on our website, you will be taken to our pages or profiles on those platforms. The platforms may then start tracking your behaviour using cookies for their own purposes; for example, to better understand your interests so that they can present relevant content or advertising to you.  Data about you may also be transmitted to the social media channel even if you do not click on the plug-in.  The social media platforms will provide us with statistical information, which we use to help understand how you and our other users interact with our social medial presence.  All these platforms provide you with some control over their use of non-essential tracking technology and you can find details of how to exercise this control by reviewing their privacy and cookie notices.  We have contractual arrangements in place with the social media channels we use.  Please contact us for more information.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.

Below we describe the cookies which are installed upon this website.

You can change your cookie preferences at any time by clicking on the icon at the bottom left of this webpage.  You can then adjust the available sliders to “On” or “Off” and then click “Save and close”. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

If you use a smart phone, you can usually prevent cross-site tracking and block cookies in the settings section on your device. You may also be able to visit websites without leaving a history by turning private browsing on.   You should visit the support section of the website of your device for more information on how to do this.

Strictly necessary cookies

These cookies are always active and are necessary for this website to function. They cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Function providerCookie nameData storedPurposeDuration
Youtube.comLOGIN_INFO, 1p_JAR, ANID, APSID, CONSENT, DSID, GPS, HSID, SID, SSID, IDE, NID, OGP, OGPC, PREF, SAPISID, SID, SIDCC, SSID, VISITOR_INFO1_LIVE, YSC, permutive-id, permutive-session, watched_video_id_list, demographicsVarious unique identifiers, as well as login information that may relate to a Google account.Video functionalitySome of the cookies expire up to 20 years after your last visit to a page containing a Youtube video, although some expire sooner.
arcusip.comPHPSESSIDWorks by creating a unique id (UID) for each visitor and stores variables based on this UID.Session cookieWhen browsing session ends.
 moove_gdpr_popup Cookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies. 
 pum-* These control the repeated display of popups in the browser. Cookies are assigned an identification (ID) number formatted as ‘pum-{integer}’.14 days
BrighterIRAWSALB, AWSALBCORS Cookie set by Amazon Web Services Load Balancer to preserve server session stickiness.1 week
 XSRF-TOKEN Cookie set by Laravel framework to protect against cross-site exploits.2 hours
 Laravel_session Cookie set by Laravel framework to preserve session data on investor relations tools.2 hours

Performance cookies

These cookies allow us to count visits and traffic so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular, and see how visitors move around the site.

All information that is collected by these cookies is aggregated, and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

These cookies are set by the Google Analytics service, but hosted by Arcus.

HostCookie nameDuration
arcusip.com_ga1 year
arcusip.com_gat1 minute
arcusip.com_gid24 hours

Targeting cookies

We do not currently use targeting cookies.


You can set your web browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have previously been added to your computer’s cookie file. You should be aware, however, that if you disable cookies the functionality of this website may be affected. Disabling cookies will usually result in also disabling certain functionality and features of this site. It is therefore recommended that you do not disable cookies.

Please visit to discover how to disable and delete cookies


This Website may contain electronic images, known as web beacons or spotlight tags. These enable us to count users who have visited certain pages on the website. Web beacons and spotlight tags are simply tools used to obtain generic information about the web pages visited. They are not used to obtain information about specific users.


The security of your personal data is important to us. We follow industry standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.


We keep your personal data for as long as it is required by us for our legitimate business purposes, to perform our contractual obligations, or where longer, such longer period as is required by law or regulatory obligations which apply to us.

We will generally retain information about you throughout the life cycle of any investment you are involved in, some personal information will be retained after your relationship with us ends.

As a general principle, we do not retain your personal data for longer than we need it.

We will usually delete your personal information (at the latest) 7 years after your relationship with us has ended, this is due to fulfilling regulatory requirements.


If you have any queries regarding privacy issues, then please write to us at Arcus Infrastructure Services LLP, 6 St Andrew Street, London EC4A 3AE or contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. Please see the Terms and Conditions for more details on the use of our website.


You can lodge a complaint about our processing of your personal data with the body regulating data protection in your country. A list of the EU data protection authorities is available by clicking this link

You can complain in the EU member state where you live or work, or in the place where the alleged breach of data protection law has taken place.


We keep this Data Privacy Policy under regular review. This Data Privacy Policy was last updated in May 2018.